FAQs

How to apply?

Fill out the online form with your details and submit your application.

What documents needed?

You’ll need ID, proof of income, and rental history to complete your application.

How long is approval?

Applications are usually reviewed within 3-5 business days after submission.

Can I save progress?

Yes, you can save your application and return to finish it later.

Is application fee required?

Yes, a small non-refundable fee is required to process your application.

Who do I contact for help?

Reach out to our support team via email or phone for any application questions.

Marchant Property Management is committed to equal housing and we fully comply with the Federal Fair Housing Act (FFHA) and with all state and local fair housing laws. We do not discriminate against persons because of race, color, religion, sex, handicap, familial status, or national origin.

Our occupancy policy stipulates that each bedroom is limited to a maximum of two individuals, excluding minors under the age of five.

• Anyone who is 18 or older MUST submit an application and pay nonrefundable application fee

• Most of our properties will consider pets. Refer to Pet Policy. No dangerous breeds. Must complete Pet Screening application and submit photo of all pets

• Must submit a copy of a valid form of identification

• Must provide all landlord contact info for past 5 years of residency

• Combined gross monthly income must be at least three times the amount of rent (see Acceptable Income Documentation)

• No evictions filed in the past 5 years

• No balance owed to landlords in the past 5 years

• Negative landlord references or consistent late rent payments will be grounds for denial

• Inaccurate or falsified information will be grounds for denial

• Criminal records and convictions may be grounds for denial

• Registered sex offenders may be grounds for denial

• Credit is on a case by case basis. Credit score below 550 will be grounds for denial

• Bankruptcy MUST be dismissed or discharged for at least 6 months

• All Cosigners must have a credit score of 700 or above and meet all other application requirements (See Co-Signer details below)

ACCEPTABLE INCOME DOCUMENTATION

Please have at least one of the following forms of acceptable income documentation before you apply to expedite the application process. All copies must be legible.

Relocation/New Employment: Offer letter or income verification from the Applicant’s Employer: must be current or for a job starting within 30 days of move-in, on company letterhead (or notarized) and signed by the appropriate Human Resources or Company Officer.

Self-Employed/Commissioned: The last two years of your personal tax returns.

Hourly/Salaried Applicants:

• A minimum of (1) full month of paystubs from employer. Paystubs must include year to date totals.

• Bank statements are not accepted as income.

• No screenshots of deposits from employer.

Social Security Disbursement Letters: A disbursement letter showing monthly awarded amount.

Child Support: A court order or notarized letter from an attorney representing the terms of proposed assistance.

Non-Verifiable Monthly or Yearly Income: Residents that are unable to verify the income needed to properly qualify, must have a qualified Co-Signer (see Co-Signer details below).

LEASE CO-SIGNER

A lease co-signer may be used under the following conditions:

Your monthly verifiable income is less than 3 times the amount of the monthly rent.

1. The co-signer has a credit score above 700.

2. The co-signer has verifiable monthly income.

3. The co-signer meets all other application requirements listed above.

You may not use a Lease Co-Signer if:

1. You are declined because of unacceptable credit history.

2. You are declined because of unacceptable rental history.

3. You are declined due to evictions.

4. Co-signer has landlord debts, evictions, rental judgements, or foreclosures paid or unpaid.

Security Deposit: Security Deposits are typically equal to one month’s rent. However, in cases where there are more perceived risks due to credit, income, rental history, etc., the Landlord reserves the right to require a higher security deposit.

No Security Option: Obligo is a service offered by Marchant Property Management that provides an alternative to traditional cash security deposits. Instead of paying a large upfront security deposit, residents can pay a small service fee through Obligo. The fee varies depending on several factors and covers damages and unpaid rent, similar to a traditional security deposit. Obligo has its own screening criteria and if an applicant does not qualify, they will be required to pay the entire reservation fee/security deposit upfront. If there is more than one leaseholder, only one person residing at the property needs to have a policy through Obligo, and tenants can split the cost among themselves. Obligo coverage will equal one- and one-half months’ rent depending on your qualifications. Signing up takes less than 90 seconds!

Errors & Omissions: Every effort has been made to provide applicants with reliable and accurate information regarding the home you are applying for. However, changes can and do take place to cause inaccurate information to be accidentally presented. We encourage all tenants to verify schools, allowable pets, expected features, or any HOA concerns prior to signing a lease agreement. Any information posted in any advertisement does NOT constitute a written agreement or guarantee of the facts stated.

Application Requirements